In 2020, two things are clear: (1) Customer Data Platforms are an essential tool for building one-to-one relationships with your customers, and (2) the CDP space is increasingly crowded with a wide variety of vendors – from point solutions to marketing clouds – all claiming to offer the capabilities of a CDP. In fact, the CDP Institute counts more than 78 different businesses claiming to be CDPs. So how do you separate true CDPs from the pretenders?
You’ll learn: