Whitepaper

The sun rises The role and opportunities of B2B marketplaces in a post-Covid world

In line with the trends and developments we identified in our previous studies, The spring of B2B marketplaces (2017), B2B marketplaces are blossoming (2018), and The summer of B2B marketplaces (2020), B2B marketplaces have kept growing.

Marketing Technology
Business Processes
Whitepaper

WORK DIFFERENT SUCCESS KIT: How to rethink and reinvent market research

Hear from thought leaders and researchers at Chobani, Uber Eats, and Pinterest, as well as our own research experts on the lessons learned from 2020 so far, and what you need to do to reinvent and rethink your research programs for the new norm.

Business Processes
Whitepaper

The 4 Actions of High-Growth Marketing Teams: 2021 Planning, Budgeting, and Measurement Benchmarks

Marketing's crusade to measure revenue impact has been ongoing for the last 20 years. However, as we head into the 2020's, the playing field has changed. Read the report and learn how to establish your marketing team as a growth driver

Strategic Marketing
Business Processes
Whitepaper

Scaling UX impact in a digital-first world

In this guide, Lada Gorlenko, Director of Experience Research at Smartsheet, and Lauren Palmer, Director of UX Research at Google, share their tips on how to enable UX teams to deliver breakthrough experiences at scale.

Business Processes
Strategic Marketing
Whitepaper

How to Fuel Ad Sales with Your Tech Stack

In order to meet the expectations of advertisers in this digital-first age, news organizations must fine-tune their underlying sales engines – especially as they expand their product portfolios to include events, social media, branded content and more cross-channel offerings. This paper will examine how publishers and media can leverage end-to-end solutions to excel in the modern marketplace

Sales
Business Processes
Whitepaper

Connect Sales and Service Around the Customer

Read this white paper to understand the significance of bridging the gap between the sales and service systems. And by doing so how you can take the customer experience to the next level – boosting customer loyalty and revenue growth.

Sales
Business Processes
Whitepaper

RETHINK FOR RESULTS: Driving Change Through Content-Driven Digital Transformation

We’ve sponsored research by Harvard Business Review Analytic Services to examine how LOB leaders create business value by digitally transforming their processes. Through deep interviews with companies in the midst of driving transformation, this white paper will share these leaders’ secrets of how they created tangible business impacts and helped their companies grow.

Business Processes
Whitepaper

THE RETAILER’S GUIDE: SEVEN KEY STRATEGIES TO GROW YOUR PROFITS

In this white paper, we explore seven key strategies that organizations have used to improve their results and show you how to use them to your company’s advantage. Ranging from top-line revenue-oriented actions to regulatory burden management to simple cost-cutting tips, these strategies will help you free up scarce resources, maximize your company’s strengths and grow your profits in 2019. Each strategy is accompanied by a case study that brings the ideas to life.

Business Processes
Whitepaper

Food and Beverage Traceability

Understanding food and beverage Understanding food and beverage manufacturing compliance and traceabilitycompliance and traceability

Business Processes
Whitepaper

Design Systems Handbook

Learn how you can create your design system and help your team improve product quality while reducing design debt.

Business Processes
Software
Strategic Marketing
Whitepaper

How to drive action through storytelling

In this ebook, we share how you can use data to craft a compelling story, deliver key insights, and motivate your audience.

Business Processes
Whitepaper

The State of AI in Market Research 2021

The dramatic shift to online research in 2020-21, and particularly the use of artificial intelligence, has already fueled a substantial change in the industry. So what does that mean for the future of market research, and how should researchers continue to adapt?

Business Processes
Whitepaper

Four Ways SaaS Vendors Can Tell They’re Ready to Launch a Partner Program

How can you tell if the time is right for your software business to launch a partner network program?

Business Processes
Whitepaper

The future of XM

The next decade will require a pivotal transformation from traditional customer experience (CX) metrics to modern experience management (XM) programs.

Business Processes
Whitepaper

45 ecommerce stats for accelerated digital transformation

Key statistics and trends from industry reports and surveys to help you deal with the changes in digital and ecommerce.

Business Processes
Sales
Marketing Analytics
Marketing Automation